Engagement and dialogue with stakeholders

Lottomatica constantly defines its responsible gaming initiatives through listening and dialogue with all levels of stakeholders, both internal (particularly the commercial area, contact center and business units) and outside the company (G4, GamRes, ELA, WLA, FeDerSerD, Moige, Fit, “La Sapienza” University in Rome and Catholic University of Milan). Particularly important is the ongoing and profitable dialogue with the Customs and Monopolies Agency, without which the commitments and objectives of the Responsible Gaming Program cannot fully and successfully be pursued. The cooperation of all stakeholders, even where objectives may appear divergent, is the guarantee of real growth in the sector.